Frequently Asked Questions

  • Big Frog stores specialize in direct-to-garment (DTG) and direct-to-film (DTF) printing, plus embroidery, screen printing, and vinyl decoration. Stores produce custom apparel and promotional products on-site with fast turnaround and no minimum order requirements. Big Frog Custom T-Shirts & More also sets up custom online storefronts for organizations, so their customers receive a streamlined shopping experience paired with high-quality, personalized products.

  • The discovery process begins with an inquiry call with our franchise development team to discuss your business ownership goals. From there, candidates review the business model, franchise disclosure documents, and financing options, along with introductions to our CEO. Qualified candidates are then invited to a two-day Meet the Team event at our corporate headquarters in Dunedin, Florida, to get to know the leadership team before finalizing their franchise agreement.

  • Once a franchisee signs their agreement, the onboarding process begins — covering site selection, build-out, training, and equipment installation. This typically takes 10 to 12 weeks, depending on how quickly a site is secured and the complexity of the build-out.

  • No prior industry experience is required. Big Frog provides 180 hours of extensive hands-on training covering both the technical side of custom apparel decoration and the day-to-day operations of running your store. Franchisees are also assigned a business coach to provide ongoing support for the duration of their agreement.

  • The average start up investment for a Big Frog business in Canada is $300K. Minimum liquid capital required is $100K, net worth of $450K. Big Frog also offers financial guidance throughout the process to help you understand funding options and plan your investment with confidence.

  • Beyond the initial training, franchisees receive ongoing business coaching and marketing support, access to a proven operating system, and a connected community of fellow franchisees across the network to share insights and best practices.

  • Big Frog stores provides services to Individuals, schools, sports teams, nonprofits, and local businesses looking for custom apparel — from event t-shirts to branded merchandise and team uniforms.

  • Big Frog operates on an exclusive territory model, so franchisees never compete with another Big Frog location in their area. As one of the newest and fastest-growing markets in the Big Frog network, Canada offers exceptional territory availability — a rare opportunity to become a founding franchisee in your community as the brand grows.

  • Click the Book A Call tab to connect with our Franchise Development team, or complete the application form by clicking on the Apply Now button. Our team will reach out within 24 hours to schedule an introductory call.